The mcdonalds hot coffee case and the customer experience. Liebeck was a passenger in a vehicle driven by her grandson.
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Due to all of this, she went into shock and nearly died.
What really happened in the mcdonald's hot coffee case. The facts of the case: The situation happened at a mcdonalds in albuquerque, new mexico, in 1992. Attorney tracy jenks tried the case for mcdonalds and argued that liebeck bore personal responsibility because she spilled the coffee on herself and that mcdonalds coffee wasnt any hotter than the coffee at other fast food restaurants.
What really happened (the facts have little in common with the urban legend); After the car stopped, she tried to hold the cup securely between her knees while removing the lid. Mcdonald's refusal to pay for the
The mcdonalds hot coffee lawsuit created a lot of hype, especially by john stossel at abc news. She said the reason the coffee was so hot was because thats what customers wanted. Mcdonalds did it on purpose.
What really happened in the mcdonalds coffee case? The facts of the mcdonalds hot coffee case. The mcdonalds coffee case is the poster child of these claims.
She sued mcdonalds and a jury awarded her nearly $3 million in. The jury essentially awarded stella an amount that equaled two days' worth of sales from mcdonald's coffee sales. She then managed to accidentally spill the coffee on herself, but the coffee was served at near boiling temperatures.
The coffee then spilled on her inner thighs and crotch. Revisiting the mcdonalds hot coffee case. Liebeck was 79 years old when this incident occurred.
In 1993 stella filed a lawsuit against mcdonalds alleging that the coffee was exceptionally hot and that she wasnt warned about the extreme temperature. (most people assumed that was the end of the story, but it wasn't. Stella liebeck of albuquerque, new mexico, was in the passenger seat of her grandsons car when she was severely burned by mcdonalds coffee in february 1992.
So whats the deal with this case what really happened? Liebeck ordered coffee and waited until her grandson the driver pulled over into a parking spot to place the coffee cup between her legs, opened the lid, and added cream and sugar. The woman bought coffee and was in a car that was parked.
Typically, the mcdonald's hot coffee case has been tossed out as a example of 'frivilous lawsuits.' however, what really happened in that case? Two years later, the court ruled in favor of liebeck and she was awarded $2.9 million. A new film, hot coffee, takes you through the following:
In the ten years prior to this accident they had 700 complaints of burns from their coffee, including complaints of burns to children and infants from accidental spills. Liebecks grandson pulled over and stopped the vehicle so liebeck could add cream and sugar to her coffee. Stella liebeck did indeed order coffee and spill it on herself.
This is what really happened. Stella liebeck, 79 years old, was sitting in the passenger seat of her grandsons car having purchased a cup of mcdonalds coffee. Lieback placed the coffee cup between her knees and pulled back the lid in order to do so.
Her grandson was driving the car and had pulled to a stop in the mcdonalds parking lot so that she could add cream and sugar to her coffee before drinking it. During the trial it came out that mcdonalds was aware of over 700 similar claims and had paid out over $500,000 to settle other burn claims. The woman suffered 3rd degree burns on her legs and genitals, and these coffee burns required skin grafts.
The fact is that the judge presiding over the case believed that mcdonalds had engaged in willful, wanton, and reckless behavior, but still decided that stella would receive less than 20% of the punitive damage's total. No one is in favor of frivolous cases and outlandish results but it is important to understand some key facts that were not reported in the stories about the case. Mcdonalds had faced claims from more than 700 people prior to 1992, who all claimed they were burned by coffee that was served too hot.
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